Shipping Info
Current Lead Times
Lead times are are divided into three parts: Small Orders, Spindle System Orders and ATC System Orders
We understand customers are very excited to see how their orders are progressing and get an idea of when they are expected to arrive. Know that we are diligently working to improve our fulfillment process and deliver high quality products to you as soon as possible.
Although our shopify website does not offer pre-ship status updates, we do try to keep the following tables updated on a weekly or daily basis.
Notice: There was a delay in receiving certain parts like VFD's however this has been remedied and we're all-hands-on-deck to get orders out as fast as possible.
Note: If you have a login for our website, it will not list your order until it is shipped. Know that we do have it in our system and we are working hard to ship it out as soon as possible. Once it ships, you'll be able to log into our website and see the status of the shipment.
Small Orders
Small orders are basically any order not including a Spindle or ATC System. These orders are processed every week-day and should ship out one week or less. We have a person whose job it is to process, fulfill, and ship small orders as the first thing they do upon arriving each day. Rest assured these orders, unless you asked us to hold it and ship with your Spindle or ATC system, will go out within one week or less.
Spindle Systems
10976 - 11540 - by late April/early May - if you have a water-cooled 80mm motor* (we have 65mm water-cooled in stock)
11357 - 11540 - by April 19th - if you have an air-cooled motor or 65mm water
11552 - 11748 - by April 26th - if you have an air-cooled motor or 65mm water
11552 - 11745 - by May 10th - if you have a water-cooled 80mm motor (we have 65mm in stock)
11755 - 11879 - by May 10th
11885 - 11984 - by May 14th
11989 - 12124 - by May 17th
* G-Penny is placing our water-cooled motors on the plane as of 4/23. THANK YOU for your patience during this time as we transition to a larger business with higher inventory needs (but still a small business on the grand scale, so WE APPRECIATE YOUR PURCHASE and we do not take for granted that you chose us for your spindle needs!)
Please get in touch with support if you need a free shim for a Makita Router to get you by as you wait for your spindle kit.
ATC Systems
Since this product is our most expensive yet, we subject this product to a whole lot of testing. Everything from motor break-ins (similar to Spindle Systems), to on-machine stress testing. This goes especially for our Pneumatics Enclosure (PE) which is entirely of our own design. The PE takes a while to build and are put through several intensive rounds of testing to ensure quality. As a result we can only fulfill a hand full of orders every week.
Just like in other areas of our business, we're actively implementing systems and hiring people to ensure we can quickly and accurately fulfill ATC System orders.
Order Num Range | No Later Than | Shipped |
7400-7999 | Feb 9th | Feb 21st |
8000-8800 | Feb 16th | Feb 21st |
8801-8854 | Feb 23rd | Feb 23rd |
At WorkbenchCon’24 | Mar 1st | N/A |
8855-8869 | Mar 8th | Mar 8th |
8870-8882 | Mar 12th | Mar 11th |
8883-8915 | Mar 15th | Mar 14th |
8916-8930 | Mar 22nd | Mar 21st |
8931-8955 | Mar 29th | Mar 27th |
8956-8999 | Apr 5th | Apr 1st |
9000-9050 | Apr 12th | Apr 2nd |
9051-9130 | Apr 19th | Apr 11th |
9131-9250 | Apr 26th | Apr 12th |
9251-9510 | May 3rd | Apr 26th |
9511-9660 | May 10th | Apr 26th |
9661-9875 | May 17th | Apr 26th |
9876-10295 | May 24th | Apr 26th |
10296-10500 | May 31st | Apr 29th |
10501-10924 | Jun 7th | Apr 29th |
10925-11100 | Jun 14th | |
11101-11300 | Jun 21st | |
11301-11465 | Jun 28th | |
11466-11600 | Jul 5th | |
11601-11860 | Jul 12th | |
11861-12050 | Jul 19th | |
12051-? | On or after Jul 26th |